Splash Cove Exceeds an Ellis External Audit!
About External Audits
An external audit is an audit that is additional eyes on the lifeguards and aquatic managers when they think they are not being watched. These external audits are conducted by the Jeff Ellis Management executive staff or an Ellis & Associates International Staff Auditor. When an auditor arrives unannounced at an aquatic facility, they disguise themselves as a regular guest. The main objective of the external audit is to secretly video the performance of the lifeguards on duty. These audits are not meant to scare or have a “Gotcha!” moment with lifeguards…these audits are instead meant to showcase how they’re performing as lifeguards on duty and see where there can be areas for improvement – if any.
Once videoing of the lifeguards is completed, auditors then reveal themselves to the facility’s management staff and arrange to test the lifeguards on skills such as active rescues, VAT® drops, first aid, CPR, and spinal management scenarios. There’s also an admin portion of the audit, where paperwork such as checklists, rescue reports, licenses, witness statements, et cetera, are inspected.
Jeff Ellis Management, LLC (JEM) is a professional consulting firm that provides comprehensive aquatic facility and risk management services for the recreational aquatic industry.
